At RFL Solutions Loan Servicing, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, address, date of birth, PAN, Aadhaar, and financial details.
• Loan-Related Information: Loan application details, credit scores, repayment history, and employment details.
• Technical Data: IP address, browser type, and device information when accessing our website or services.

2. How We Use Your Information

We use your information for:

• Processing loan applications and providing loan servicing support.
• Verifying identity and creditworthiness.
• Communicating updates regarding loan status and repayments.
• Improving our services and ensuring compliance with regulations.

3. Data Security

We implement strict security measures to safeguard your data from unauthorized access, misuse, or alteration.

4. Information Sharing

We do not sell your data. However, we may share your information with:

• Financial institutions, banks, and NBFCs for loan processing.
• Regulatory authorities when required by law.
• Third-party service providers for operational support.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data by contacting us at arunkumars@rflsolutions.in, harishkumar@rflsolutions.in.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website.

For further queries, please reach out to (arunkumars@rflsolutions.in, harishkumar@rflsolutions.in).